I’ve had a handful of experiences between the last two years of coming here. Every experience has been pleasant and I’ve felt very cared for by all staff members. Melissa is especially helpful when needing a good opinion on frames that best suit your face and features! They are covered by VA Community Care and work seamlessly with them which is amazing. I could not recommend this place enough in terms of customer service, frame options, affordability, & overall experience. 100/10!